Shipping policy
Processing time
All orders are picked and packed in our warehouse within 2–4 business days before dispatch.
Domestic shipping (Australia)
- Standard shipping: 7–14 business days
- Free standard shipping available on qualifying orders
International shipping
- Standard international shipping: 10–15 business days
- Free international shipping available on qualifying orders
Once your order has been dispatched from our warehouse, you'll receive an email with your tracking number so you can follow your package every step of the way.
Delivery times are estimates from the date of dispatch, not the order date, and may vary due to carrier delays, customs processing (for international orders), or public holidays.
If your order hasn't arrived within the estimated timeframe, get in touch at hi@mokokostore.com and we'll look into it for you.