Terms of service

Terms of Service

Last updated: 26th of August 2026

Welcome to Mokoko ("we," "us," "our," "Mokoko"). These Terms of Service ("Terms") govern your access to and use of our website, [mokokostore.com] (the "Site"), and any purchase you make through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Eligibility

You must be at least 18 years old, or using the Site under the supervision of a parent or legal guardian, to place an order. By using the Site, you represent that you meet this requirement.

2. Products & Pricing

All product descriptions, images, and pricing are subject to change without notice.
We make every effort to display product colors and details accurately, but we cannot guarantee your device's display will reflect the true color or detail of a product.
Prices are listed in [AUD] and are subject to change at any time prior to your order being placed.
We reserve the right to limit quantities, discontinue products, or refuse any order at our discretion.

3. Orders & Payment

By placing an order, you confirm that the information you provide is accurate and complete.
We reserve the right to refuse or cancel any order, including in cases of suspected fraud, unauthorized transactions, pricing errors, or stock unavailability. If your order is cancelled after payment, you will receive a full refund.
Payment must be received in full before an order is processed and dispatched.

4. Shipping & Delivery

Shipping timeframes and processing details are outlined in our [Shipping & Delivery Policy]. Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays and customs processing.

5. Returns & Refunds

Our return and refund process is outlined in our [Returns Policy]. By placing an order, you agree to the terms of that policy.

6. Intellectual Property

All content on the Site — including but not limited to logos, product photography, graphics, text, and brand assets — is the property of Mokoko and protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from the Site without our prior written consent.

7. User Conduct

When using the Site, you agree not to:

Use the Site for any unlawful purpose or in violation of these Terms.
Attempt to gain unauthorized access to our systems or data.
Scrape, copy, or harvest content from the Site without permission.
Engage in fraudulent transactions or misuse our returns process.

We reserve the right to suspend or terminate access to the Site for anyone who violates these Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Mokoko is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it, including but not limited to shipping delays, third-party carrier issues, or product misuse. Nothing in these Terms excludes or limits any consumer guarantee or right you have under the Australian Consumer Law that cannot lawfully be excluded.

9. Third-Party Links & Services

The Site may contain links to third-party websites or services (e.g. payment processors, social media). We are not responsible for the content, policies, or practices of any third party.

10. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of New South Wales.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.